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Etsy - Am trying to get a refund back I received s moldy napkins

I order a one cut of string of pearls 2meters long I thought if was taking really long time and I asked the seller if my product was going to be ok because and he said to be patient I email the seller and I havent even got a response back I paid 37 dollars for a moldy piace of paper can someone please help me am buying it through Etsy can help me contac. The seller ..I been trying to talk to somebody from Etsy in been waiting for 45 minutes

User's recommendation: I love Etsy but hopefully this scam this seller gives me my money back this was a scam.

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#2635881 Review #2635881 is a subjective opinion of poster.
Apache Junction, Arizona