New Reviewer

Supercuts - Bad service

I went to get a haircut at Supercuts at 10 this morning. I instructed the cosmetologist the I know my hair I've had it for 60 years and I would like her to completely soaked it in the sink first of all. Needless to say she refused. My haircut was done to her specifications not mine. Never asking me how I wanted the front cut she did not touch it. I walked out of the salon with my hair completely dry. When I asked for the guarantee the manager started yelling at me and telling me that I was not welcome to ever step into their facility again. I have been going to Supercuts for a while now and up until today I have had a good experience but if this is what the company has come to I'm appalled maNew management Manaemen

User's recommendation: New management.

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ID
#2632738 Review #2632738 is a subjective opinion of poster.
Pros
  • 2 miles from my home
Cons
  • Not being listened to with the description of how to cut my hair
  • Staff
Loss
$22
Preferred solution
An apology, fix the haircut, and a refund because I spent my gas money to go get this bad bad haircut...