SPEEDEREK K
map-marker Bolingbrook, Illinois

Comcast - Customer service suucks.

Comcast online service was not able to close order beacause error in system - they send me to store - store have different prices than web - I have to pay $3.00 more per month - ok. Tech show up to install cable card - card not working for some reason - I agree to have box. He install box but not compatible with HD signal but I ordered HD TV package!?. Call again - they promise - first HD box free, scheduled another app. When second tech show up he had "service call" only in work order. He called dispatch and they offer HD box for $9.99 for month. I called cust. service again they confirmed - 1st box free but when they transfer me to tech support they no nothing about and they can install HD box for $16.99 fee + $9.99 per month. It's worst than communism - communist's at least had no computers or technology. What is going on?
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