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Etsy - Stolen package no refund or customer satisfaction

I ordered something that took 3 weeks to arrive from Germany the vendor and usps dropped the ball on communication when it was going to be delivered and it sat outside my house with no prior notification and was stolen. The vendor ghosted me and Etsy said they filed a claim and never did or tried to communicate back with me on a resolution to the matter, either did the postal service they used. I'm very disappointed in Etsy they dont have a contact number just email ridiculous!

User's recommendation: Buyer beware.

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ID
#2620524 Review #2620524 is a subjective opinion of poster.
Loss
$65
Preferred solution
Full refund