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Ulta - Transit

My package has been in Chandler Az for 2 days June 14th. Today is the 17th and still no package. Received a phone call from on Trac delivery service asking for the business name where the package was to be delivered. When speaking to Ulta customer service they confirmed that the business was on the package. So why have I not received the package??? Ulta needs to use a different more reliable company.aska

User's recommendation: Ask for your package not to be delivered by On Trac.

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1 comment
#2036577

US Mail is not reliable nor are they quicker. Be patient. Delivery services either cost an arm and a leg or they are slower than dirt.

ID
#2617653 Review #2617653 is a subjective opinion of poster.
Service
Ulta Shipping Service
Pros
  • Product
  • Coupons
  • Products
Cons
  • Delivery service
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

FedEx - Customer Service

Original review updated by user Jun 17, 2021
Delivery Status I contacted FedEx Ex Customer Service to find out the status of a shipment. Could not understand stand what the representative was saying. She was taking my information and repeating back my answers. When repeating back all spelling was incorrect. I told her that if she was going to be in this particular position that she needed to speak English. It is very frustrating when the customer has to keep repeating themselves. Plus should couldn't give me a full explanation for the shipment delay.

User's recommendation: Expect a vivid explanation and non understandable representative.

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ID
#2617643 Review #2617643 is a subjective opinion of poster.
Location
Santa Fe, New Mexico
Loss
$32
Preferred solution
Deliver product or service ordered