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Microsoft - No one to talk to live for issues

I just purchased Microsoft 365 office having lots of trouble with my documents... have done the talk to customer service online and can never get the correct answer and do not have the option to talk to anyone on the phone no matter what number I called!!!! Unacceptable and a horrible business practice...Shame on you Microsoft!!! Cancelling
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ID
#2617103 Review #2617103 is a subjective opinion of poster.
Cons
  • Cannot speak to customer service
  • Still no solution to my problem
Preferred solution
To speak with someone to walk me through my issue.