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My family of 5: Our flight from Bham, AL to DFW went off fine until we landed &; received the text that the DFW 4383 flight to SLC at 1:20 had been canceled. We confirmed for the 7:30pm 2846 & luggage was sent on to SLC (which we did not know). Total of 11...
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2 comments
#2025854

"all he could say" What did you want him to say? He wasn't in the board room when the decision to ground flights came down?

He can't pull a plane out of his hind. He's caught up in the mix just like you.

Grow up...This is flying you muppet. Don't like it, drive...

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ID
#2616929 Review #2616929 is a subjective opinion of poster.
Pros
  • Good entertainment system
Cons
  • Worst customer service at all levels
  • Terrible gate agents
Loss
$500
Preferred solution
Full refund