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Verified Reviewer
New Reviewer

Ubereats - First time using didn’t receive food.

My order was placed around 7:30 PM for a pick up at Buffalo wild wings across the street from my hotel. I watch the driver on the app as he picked up my delivery and then drove about 30 minutes away so I called him and immediately I had issues with the language barrier. And then watched him turn around and head back my way and then again he could not find my hotel. I then called him again and explain to him where I was and he said he had it. It came up on the app that the food was delivered but I still do not have my food and then I tried to call him again But the app would not let me So I lost food and money and I also lost my $25 promo code for my first time use of Uber eats. Needless to say I will not be using this app again if they cannot control the drivers that pick up and deliver food. my

User's recommendation: Do not use.

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ID
#2615010 Review #2615010 is a subjective opinion of poster.
Location
Houston, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Ubereats - Food not delivered

I ordered Uber eats from a restaurant across the street from my hotel. I watch the driver pick up the food and drive 30 minutes away from my hotel and then turn around and come back I called him twice but there was a language barrier. I finally explain to him where I was watched him pull up into the hotel parking lot and pull out. The app said the food was delivered but he never got out of The truck to even try to find me. I tried calling him a third time and it wouldnt let me call because the driver put in as delivered. $57 I paid and I didnt get anything.

User's recommendation: Stay away from Uber eats.

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ID
#2614945 Review #2614945 is a subjective opinion of poster.
Pros
  • Just my money back
Loss
$28
Preferred solution
Deliver product or service ordered