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I was excited to see a new hardware store competing with Home Depot and Lowes when it arrived in our area. I have now done business with this location and am disgusted by the true lack of service I receive when doing business with this location. Example: Online order...
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You are shopping at a big box, discount, self service store. Why are you expecting the service you would receive at a full price full service store?

Menards isn't well known for assisting customers with problems. There is a reason for their BBB F rating.

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#2612312 Review #2612312 is a subjective opinion of poster.
Menards Windows And Doors Department
  • Unprofessional management
  • Rude staff
Preferred solution
Staff should get the replacement screen. They have the product in stock and can easily provide the screen - or they can go do the foot work to get the screen for this customer.