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Put me on hold for 7 minutes then it cuts off then a message came to ask me to review apple and of course my review is very bad

You put me on hold for 7 minutes then the line disconnected Then you asked me to make a review on your company

User's recommendation: Don’t trust if they put you on hold.

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#2612339 Review #2612339 is a subjective opinion of poster.
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There is a 99 cents monthly charge on my Amex card that I want to know whT it is and why not charge on my Apple Pay which is Visa card and I want to switch charges to my visa not Amex I tried several ways including online and calling but I failed.