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I called to get GOLF CART Insurance. Your *** phone tree kept running in loops. I finally talk to agent, She said my account is locked. She cannot unlock it. I asked to talk to a supervisor. After 10 minutes of waiting, she hangs up. Mind you i have been on the phone...
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ID
#2622937 Review #2622937 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$180
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

USAA - Bad phone service bad chat service bad customer service

Phone tree runs in loops, the person who answered could not unlock account and would not transfer me to someone to let me in. The online chat was websites, no one would answer any question I had. Very poor customer service.

User's recommendation: If you have a ton of patience you might get customer service after hours of waiting.

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ID
#2611882 Review #2611882 is a subjective opinion of poster.
Location
Hanover, Indiana