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Smartstyle - Terrible service

Called and made a hair color appointment for 2:00. There were 2 hair stylists working. They were talking and looking confused and didn't think they would have time to color my hair since there was only going to be 1 of them working from 3 to 6. They had no other clients and were just sitting around. There is no way that they could not have done my hair. (My hair is shoulder-length) Very unprofessional, I will never ever go there again. This is at your 9th st, Kalamazoo, Michigan location.

User's recommendation: No don't go here they don't have the time to do hair I guess.

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ID
#2611746 Review #2611746 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution