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Long Island Rail Road - Terrible service

Original review updated by user Dec 13, 2021
Very few (1) train from NYPENN to Little Neck and Douglaston during rush hour (4:47 pm thru 6:07 pm). However, there are several to Port Washington and Great Neck (all of these stations are on the Port Washington branch) during the same time period. They took away the...
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ID
#3155308 Review #3155308 is a subjective opinion of poster.
Location
New York, New York
Pros
  • To avoid driving
Cons
  • Not enough trains
  • Expensive
  • Dirty
Preferred solution
Deliver product or service ordered

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Akam - Cannot get any service

Original review updated by user Jul 07, 2021
My co-op board (also terrible) hired them a few years ago. Now I cannot obtain ANY statements via their electronic portal or via mail. I opted out of their portal billing so at least I could get my monthly statements via regular mail but have not received any of them....
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3 comments
#2031674

We are sorry to learn of your frustrating experiences and we appreciate you making us aware of this matter. We strive to provide excellent customer service in a timely manner, and I apologize for the inconvenience this has caused.

Please contact me directly at jromano@akam.com to gather more information so we can prioritize and address this issue immediately. Thank you, Jenny

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ID
#2607277 Review #2607277 is a subjective opinion of poster.
Location
New York, New York
Service
Akam Property Manager
Cons
  • Very unprofessional
Preferred solution
A written apology and I want my statements on time every month before the charges are due.....just like in all my other residences even out of state.