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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGetaroom - Was ripped off
- Fees are more than the room rate
- Mistakes are set in stone
- That i have learned a lesson about deceptive reservation ads
- Lying terrible service
- Overpriced
- Total rip-off
Preferred solution: Full refund
User's recommendation: SCAM!! Thieves and you can’t reach them to resolve
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGetaroom - Follow up to recent review left
Nobody has contacted me to resolve what so ever. No refund has been issued after providing required information. I will be taking this to the next level of legal assistance.
I replied to your email which bounced back undeliverable.
You people are hiding from your own business model. Speaks volumes and exposes what type of people run this crooked operation.
Booking number R252263****
Call me if you need further details, dont reply with Im sorry I cant help you.
I will continue to post negative feedback until my card is fully refunded.
Still pissed.
Kristi Lee
239-465-****
Preferred solution: Full refund
User's recommendation: SCAM SCAM SCAM
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGetaroom - Disqusted
Completely scandalous company. As a single mother and sole provider, I lost $327 and that is a big deal, when you are ripped off and your credit card company wont even stand up to them. Recommend not doing business with this company.
- Misleading
- Feeling like i am being taken advantage of
- Not aware it has no connection whatsoever to hotel
Preferred solution: Full refund
User's recommendation: Don’t use, ever!
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Kristi, Great news-We have provided a resolution regarding your review. An email has been sent to you directly detailing this information.
On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. We do take our customers' reviews very seriously and we thank you for updating your star rating of your customer service experience on the PissedConsumer site to reflect your satisfaction with a positive resolution.
Thank you. Sincerely, Getaroom
Kristi, We apologize for the experience. As previously advised your case history indicates that you have filed a chargeback with your financial institution on your transaction.
Once that decision is final, our team will be able to assist further.
Thank you. Sincerely, Getaroom