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Pure Florida - Please give me my money back

Pure Florida - Please give me my money back
Hello, My son and 4 friends went on the Naples Sunset Cruise on June 8, 2021. As the boat was parking, the boat kept crashing into a bridge. My son, myself, and friends were scared. I called 911 twice, and they hung up on us. Horrible traumatizing experience. I was told that the Naples Sunset Cruise emailing you regarding my reimbursement of $146.00. Please advise. Rachel Chestnut 230*-671-****
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ID
#2603845 Review #2603845 is a subjective opinion of poster.
Location
Naples, Florida
Loss
$146
Preferred solution
Full refund