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Best Buy - Didn't honor reward certificates. And would only allow for certain competitor business to do the price compare.

Original review updated by user Jun 08, 2021
My BB credit card offers reward certificates. They're to be used by a certain date and only for items that they sell. I ordered items that BB rewards cust service applied with the certificates that had a later expiration date so I lost the one's not applied. BB will only price match for a couple company's that they determine. Bait and switch.

User's recommendation: Get a regular credit card, big box companies play too many games.

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ID
#2596244 Review #2596244 is a subjective opinion of poster.
Service
Best Buy Rewards Program
Pros
  • Kids they got working there are very helpful and kind
  • Kids they got working there are very knowledgeable
Cons
  • Certificates expired bc they didnt apply oldest first
  • Matching prices only if they are on bbs short list
  • Customer services is the worst
Preferred solution
Let the company propose a solution