Karen P Jps
map-marker Universal City, Texas

CVS Pharmacy - LOUSY SERVICE! medication MISTAKES

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Billing errors.. Pat Booker office in Universal City Texas. Tech is RUDE and yells at customers and even the insurance company personnel. Mixed up my Thyroid meds so badly it took 4 weeks to get problem fixed! Kitty Hawk location in Converse Tx office under charged my moms Thyroid medication, labeled the medication wrong, Counted out pills to correct number but labeled the bottle and receipt incorrectly! At least the pharmacist actually made sure I had the correct pills!
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Cons:
  • Dangerous
  • Incompetent
  • Negative attitude of staff

Preferred solution: FIX YOUR PHARMACIES! More training????

User's recommendation: They are going to kill someone! DONโ€™T use them!

1 comment
Guest

On my prescriptions they are always short changing me and not by a few. We are talking 37 pills missing from a bottle. Wow.