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Verified Reviewer
Junior Reviewer
Update by user Aug 23, 2021

Uber Eats has still not contacted me about resolving the issue, I contacted them multiple times leaving my contact info, phone and email, so they could get ahold of me. Still not a word.

Update by user Aug 02, 2021

Still nothing, i thought they would see this post and reply, but not so much....

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ID
#2652895 Review #2652895 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Pros
  • No show
Cons
  • Pay for no food
Loss
$65
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Ubereats - Ripped off for $65.10,blamed for it, can't contact anyone besides chat bubbles. Without even leaving my apartment.

Ubereats - Ripped off for $65.10,blamed for it, can't contact anyone besides chat bubbles. Without even leaving my apartment.
Ubereats - Ripped off for $65.10,blamed for it, can't contact anyone besides chat bubbles. Without even leaving my apartment.
Ubereats - Ripped off for $65.10,blamed for it, can't contact anyone besides chat bubbles. Without even leaving my apartment.
Ubereats - Ripped off for $65.10,blamed for it, can't contact anyone besides chat bubbles. Without even leaving my apartment.
Ubereats - Ripped off for $65.10,blamed for it, can't contact anyone besides chat bubbles. Without even leaving my apartment.
Ubereats - Ripped off for $65.10,blamed for it, can't contact anyone besides chat bubbles. Without even leaving my apartment.
Update by user Jun 30, 2021

I used Apple Pay as payment method for this service, so after Uber gave me the run around I contacted Apple support, who transferred me to Green Dot Bank, who told me first that they reviewed my case and decided that I authorized the charge, so they couldn't fix it, then they said that they were unable to get my $back since it had already been debited from my account. They were uninterested in seeing the documentation from my attempts of contacting Uber where they bumble around excuses and admit that I never received the goods and services.

I paid for goods and services that I never received, through no fault of my own, and Green Dot told me to try calling a number that only has a message instructing to use the chat function in the app. It seems Uber Eats can't deliver food or promises, and my Bank is happy to leave me hanging out to dry... Aren't digital funds capable of being removed by the bank? Are both of these corporate moguls just blatantly lying to my face, telling me they are too lazy to rectify what is obviously Uber's mistake?

They shouldn't agree to complete a transaction that they don't have the ability to complete while still securing payment and then cling to flimsy loop holes that don't technically pertain to how my transaction was fumbled on their end.

Please spread the word so nobody else wastes their money on Uber, they handle business like a crooked carney tipping the scales, greasing the fish bowls, over inflating the basketballs and dulling the darts to swindle any optimistic kid with a dollar. I wouldn't be surprised to see Uber accuse a passenger of being responsible for a driver's actions while causing a serious car accident...

Original review posted by user Jun 29, 2021
Ordered, paid, no food, restaurant calls, instructed to cancel since food cold after 1.5hrs wait. Driver never showed up, always happens, they hate Uber. The App promised refund in few days. Get email months later: cancellation fee:$65.10. No phone # to call, only chat, they say refund in 5/7 days. Week later email says no refund after 48hrs, then another says yes, then another says no. I call GreenDot, TOO BAD. NO HELP!

User's recommendation: Boycott Uber, or rip sum seats, barf on console, don't recommend green dot, all crooks and shysters.

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ID
#2644868 Review #2644868 is a subjective opinion of poster.
Pros
  • Stay home
Cons
  • Lose money
  • You might get sucked into the refund realm
  • Stay home
Loss
$65
Preferred solution
Full refund