Jongsoo K
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Jongsoo K
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Verified ReviewerHotwire Communications - Really Bad service and disconnected wrong place
There are another huge complaint now. I cancelled my main bed room cable box and tried to return the cable box but whole day your service man did not showed up and screwed one of my vacation day. So I changed my mind to return cable box by myself so asked UPS return label. Now I have found that you have disconnected my living room as well. I have two boxes so I tried to return main bed room cable box but you disconnect whole my unit. I cannot watch my Living room TV at all. What a service this. I really wonder what kind of service you do now? B.rgds. Jongsoo Kim
Cons:
- Xxxxx
Preferred solution: Let the company propose a solution
Jongsoo K
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Lauderdale, FloridaHotwire Communications - Report bad service
Made appointment show 10-12PM but not showed up and changed to 1PM. Did not show up until 2:30PM. Checked office again and changed to 2-6 PM. I have ruined whole for waiting. When I called office, they have my very old tel number and wrong email address. Such a real bad service and irresponsible and ruined whole day without any notice until
Cons:
- Xxxxxx
Preferred solution: Apology
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