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Aliexpress - Damaged item and missing parts

Hi. I got my item damaged, i tried to sent some photos and videos, but it couldn't download or go through.. i have been requested another method to sent photos, but no one really cared.. And because i waited long time, i chose another option which is return&;;;;;;refund. But then i found just to return the item it will cost alot of money.. I need to know the policy if i got the item damaged and other pieces has cracks , should i get the full amount without even returning the item and costing me fortune.. ***It is not only 1 piece damaged, it more than 1 plus the big piece which is the face for the desk has big crack plus some item are missing.. Please advise ASAP. Thanks, Jan

User's recommendation: Company name is Shop437775 store is VERY BAD CUSTOMER SERVICE. No recommending this company at all..

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ID
#2592546 Review #2592546 is a subjective opinion of poster.
Location
Dulwich Hill, New South Wales
Loss
$716

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
Aliexpress - Damaged item and missing parts
Aliexpress - Damaged item and missing parts
Aliexpress - Damaged item and missing parts
Aliexpress - Damaged item and missing parts
Hi. I got my item damaged, I tried to send some photos and videos, but it couldn't download or go through.. I have been requested another method to sent photos, but no one really cared.. And because l waited long time, i chose another option which is return and refund....
View full review
View full review
ID
#2584669 Review #2584669 is a subjective opinion of poster.
Preferred solution
Full refund