Deborah H Fgg
map-marker Roland, Oklahoma

Straight Talk Wireless - Continued to take money out of my account for months and i only tryed it for 2 weeks then told them i wasnt able to get service down at my familys so i couldnt use it i talked to thwm several times

I did not use ur s ervice u all knew that but continued to take my money.. U were taking it directly from my bank account. I was having trouble with my online banking and didnt discover war wS going on for months. The when i disputed it . U still wouldnt give my money back. Im on ssa please return my money i did not use or have ur service ser
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Loss:
$260

Preferred solution: Full refund

User's recommendation: Do not use straidht talk

1 comment
MariaST

Hi, Deborah H Fgg. This is Maria from Straight Talk Wireless.

We are deeply sorry to hear about the charges made in your account. Allow us to gather some information so we can better assist you with this matter. Kindly chat with us using this link http://bit.ly/2CuBvXO or contact our customer care at 1-877-430-2355.

We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611.

Deborah H Fgg

Q Link Wireless - About u it takes so much time to send a tiny tiny Sims card that they offered to send.. Ur tech support I don't think they have one, itsnot even chat support. Can't beat the price and they give min

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Updated by user Jul 02, 2021

O have np data have not had for severa days . It said i was re newed tpday still np data no messages.

On top pf this i put an automatic refill on straight talk and i still have MO internet. Cant get eitherpne to hwlp me

Original review Jun 02, 2021
But good connection just crap phones. I rarely lost service and had good bars.But trying to get someone to actually help u that's not going to happen. It's so automated it assumes it thinks it covers all the problems it does not
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Loss:
$400
Cons:
  • Terrible tech support and customer services

User's recommendation: If I have to do with our ur phone it seems to take forever to replace

Deborah H Fgg

Q Link Wireless - Coz iwas supposed to recieve a newsims card for byop i didnt get

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Updated by user Jun 02, 2021

I like the service of they would just be more prompt and follow thru

Original review Jun 02, 2021
My old qlinks phone went out so my nephew bought me an iphone8ยฑ it is compatable. But now my old phone won't work and I didn't get the Sims card I said I r sending.
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Pros:
  • Pros if it was active it has little or no cost
  • New to it well costumer service is a joke
Cons:
  • No live customer service representative
  • Hate how long it takes
  • No phone

Preferred solution: Deliver product or service ordered

User's recommendation: Don't hold it breath