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Original review updated by user May 31, 2021
After leaving my review for their location, the manager contacted me stating that she personally would fix the cut to the best of her ability, the color(the highlights look as though I haven't had my hair done in two months. She didnt do anything to cover my roots),...
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ID
#2580046 Review #2580046 is a subjective opinion of poster.
Location
Palm Bay, Florida
Cons
  • End result of my hair cut
  • Poor customer service
  • Not having the results that was promised
Loss
$349
Preferred solution
I'd like an apology for not fixing my color as promised because now I have to pay to have it colored again. I'd also appreciate if the company made sure I actually get my refund. I'm not confident that the DM will follow through.