Stacy O Xpm

Massage Envy - Unsatisfactory of results

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I went in for a massage. Im not wearing a mask. I want a refund. If you dont need a mask for their facials than massage should be the same.
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Loss:
$115

Preferred solution: Full refund

User's recommendation: Don’t buy gift cards! And I prefer promoting local.

Stacy O Xpm
map-marker Sacramento, California

Massage Envy - Went in to get massage as a gift for Mother’s Day. They asked if I had my covid shots? It’s not their business. Than I was told I have to wear my mask for the hour.

My husband bought me a gift card for Mothers Day. I went in and was asked if I was vaccinated? I was also asked to wear a mask. Its an hour long!!! No thanks. I asked for a refund. They can give you a facial without a mask so why not a massage is my point. I brought back the receipt and they still told me No!!! I dont wish to do business with Massage envy. I just want my money back so I may choose where I want to go.
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User's recommendation: Don’t go