Henry T

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Verified Buyer
| map-marker Conway, South Carolina

MyPillow - My Pillow refuses to refund my credit card

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MyPillow - My Pillow refuses to refund my credit card
When the mattress arrived on April 21, 2021, the box was torn and the bottom was wet. I called My Pillow to ask for a refund. The first question from Customer Service 'Is it still in the original box? Second, send us a picture." Yes, it is still in the original box and I sent a picture. Today is May 28, 2021, and we are still waiting to get the $1297.09 credited back to our account since My PDDODillow keeps disputing our claim
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Loss:
$129709

Preferred solution: Full refund

User's recommendation: DO NOT PURCHASE ANYTHING FROM MY PILLOW SCAM CO.