Dennis C Ptx

Moon Valley Nurseries - Poor service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Had a Hybrid Fan Palm tree planted on 03/29/2021. The fronds were held together with straps to protect the heart of the tree. After 6-8 weeks the straps should be cut, releasing the fronds. I have been trying to get the straps cut since 05/06/2021, but William Finehage in customer service won't give me a schedule date which would complete this project. Moon Valley Nursery needs to follow up.
View full review
Pros:
  • Good pricing
Cons:
  • Poor service

Preferred solution: Deliver product or service ordered

User's recommendation: Be careful when dealing with this company.