After making several inquiries online and by phone I went into the dealership to lease a new Pacifica. They knew who I was upon entry due to my multiple inquiries and I surely should have been flagged as a serious buyer. Chrysler.com shows a special for 229 per month. I meet with Basir and explained that I wanted that specific car under those terms. He proceeded to disappear for 25 minutes, to then tell me the lease would actually be $440 per month, and the 4400 down payment jumped to 7400. Total cost of 17,960 for 24 month lease with 10k miles per year. (748.33 mo) (How did a 229 lease on a $41k car double???) I said no thank you, that I was not interested, and having driven an hour to get there and waiting a half hour while there, I asked to use the restroom on my way out. Basir told me "NO, GO OUTSIDE" UNBELIEVABLE!, UNACCEPTABLE! INEXCUSABLE! - I expect that dealerships will often be shady in their pricing practices and I usually choose to simply go elsewhere, but for this miserable excuse for a person to tell a perspective customer to relieve himself outside is unbelievable!!! (I went to the front and politely asked the receptionist and went anyway. I should have listened to him and relieved myself on their car lot) In any event, not only will I never go to or recommend DeCozen, I am no longer interested in buying a Chrysler. Good job guy! Point of fact, that evening I got a Volvo XC90 T6 through Volvo care for $825 per month. This includes 15k miles per year, includes car insurance, all maintenance, and wear and tear. Best car purchasing experience of my life! 10 minutes, online, and I didn't have to deal with a lowlife like Basir. DONT GO HERE! BUYER BEWARE If you do, be sure to use the restroom priorY AWAYS
User's recommendation: Stay Away!