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Hewlett Packard - Frustrated

Problems with letters fading from laptop keyboard. Contacted website and eventually managed to fill in a form but got a response to say contact UK website or ring. Phone number was chargeable so was not prepared to use that as you don't know how long you end up waiting for. Replied asking for an email address as can't use phone and was sent a phone number to ring!!! There are loads of moans on the forum about the same thing going back many years, so why haven't they done something about this issue?

User's recommendation: Ask HP is they have improved keyboard wear - laptop is great by the way.

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1 comment
#2027564

Still no contact from HP and don't suppose there will be now

ID
#2574274 Review #2574274 is a subjective opinion of poster.
Product
Hewlett Packard Laptop
Pros
  • Decent enough laptop
Cons
  • Impossible to get human support
Preferred solution
Replacement keys T and E and instructions to fit them is all I was wanting