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Hewlett Packard - Updates crashed printer

For 7 years my HP Office jet Pro 8630 worked perfectly. HP kept bugging me to update. I finally did last week. Now none of my 4 computers can print. I tried their virtual assistant which was useless. No responses to any issue.

User's recommendation: Buy something else or don't update.

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ID
#2574195 Review #2574195 is a subjective opinion of poster.
Cons
  • Virtual assistant cannot help
  • Update caused me to get a different printer
Preferred solution
An easy line to live tech support.