Devora Scz

eHarmony - Billing Error

I cancelled my subscription over a year ago and still being charged!!!
View full review
Reason of review:
Return, Exchange or Cancellation Policy
1 comment
Rozanne Exr

Allow me to examine your account, so that I can see what is occurring. Normally, there is an automatic renewal feature with our subscriptions, it is there to provide you with uninterrupted service and continued communication with your matches.

The feature is useful so that your match connection is not loss, the feature is mentioned as one subscribes to our services. Please reach out to me at membercare@eharmony.com, so that I take a look at your account to determine what has occurred.