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Greyhound - Got sick after changing dates to travel

Frequent customer of greyhound, I bought tickets to travel and had to push the dates back because I got sick, tried to follow the policy and paid extra twenty dollars to change dates, when the date came around I still couldnt travel due to sickness- would have got others sick in a confined space. I am aware of the refund policy, but altogether thats a hundred dollars out of my pocket for me not even to be able to go where I needed to go. If its possible to refund any amount at all please do so as it would help me greatly since I am sick and cant travel. Confirmation number on my order was 7096****

User's recommendation: Buy a refundable ticket even if you think you will for sure make your ride.

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ID
#2571752 Review #2571752 is a subjective opinion of poster.
Service
Greyhound Bus Ticket Booking
Loss
$98
Preferred solution
Price reduction