Ken B Rdo

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Highland Ridge RV - Manufacturing defect of floor

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I brought a brand new 2014 open range light and used it about 6 times. Every time we used it we had to repair something. The last time we used it the living room slide out floor delaminated preventing slide to close. I contact jayco and spoke to customer service rep Emily. I told yes its manufacturing defect but there nothing we can do for you. I will never buy another Jayco product in my life and I tell anybody who will listen to me run away from jayco products.
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Loss:
$4993
Pros:
  • Love the floor plan

Preferred solution: Let the company propose a solution

User's recommendation: Don’t buy jayco product because they don’t stand by their product!