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Net10 Wireless - Customer service

Called during legitimate business hours but was told by automated service that they were closed. Have not been able to speak with a representative since I began trying 4 days ago dont use this service customer relations don't exist.
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ID
#2569738 Review #2569738 is a subjective opinion of poster.
Service
Net10 Wireless Phone Service
Pros
  • Basic service
  • Price
Cons
  • Dropped calls
  • No refund
  • Service on problem
Preferred solution
Release my phone so it can be used on another carriers service.

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New Reviewer

Sony - Online bot told me i needed to speal with live rep about my problems

At 11 am on a Tuesday morning I placed my call. When answered I was greeted with a pre-recorded message and informed to call back during regular business hours. I thought that this was a regular business hours so why were they not answering their phones. After several attempts to make contact my patience gave out and I quit trying. Never reached a real person not did I get an email or any acknowledgement that my efforts were recognized. Wow after the many years of being a loyal customer this is how I get treated? Guess Microsoft will be next choice for gaming.beware , customer service is super hard to reach.

User's recommendation: Beware, customer service is almost non-existent.

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ID
#2541249 Review #2541249 is a subjective opinion of poster.
Location
Memphis, Tennessee