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Alamo Family Foot And Ankle Care - Dr podiatrist Walter Stratsh fraud insurance /medica

On 2016 I got an ankle surgery , well after a year I decide I need my billing n medical records.. after I have paid fir some services n they promised they will file to my two insurances n I’d get reimbursed !! Well they were going to order a special needed boot , measured my foot, n made a mold, of course it was going to b for me to stabilize my ankle n foot surgery! But after measuring they told me to ordered since my insurance would not cover it, I needed to pay upfront!! $1,400 dlls!! Well of course I didn’t have that kind of money n said not to ordered specially they r saying , my insurances would not cover it!! Well I needed it fir support but I had to heal without the right type of support n or boot ! Which it was painful n it took longer to heal! To my surprise when I request billing records I find that they ordered against my will, claimed it to my insurance, never advised me they had it! Plus received $1,400 from my insurance for a boot that was specially made for me! Not provided it to me when I needed it after big surgery! N now a year and half after when I found out about their Ins. Fraud the lady tells me the boot is there for me to pick it up!! My foot is healed !! I needed them on April 2016 not now!! I spoke to my insurance n they say the doctors billing department r supposed to have reimbursed that $ to me , because that’s considered overpayment ! Or otherwise is consider Insurance fraud! Well the story they tell me now Jennifer from billing that the wAy it works it’s that they use that over payment to cover other patients that have the same insurance I had back on 2016 which of course I don’t have it no more! So they say they will use those $1,400 overpayments by my policy, by my insurance , which I paid , premiums, co payments n uncovered services is gonna b used to cover other patients that they make claims fir their services n the insurance doesn’t cover???!!!. What’s wrong w this picture??? They’re lying about trying to fix their mistakes n advise my insurance, n never less to say they won’t give me my reimbursement back for overpayment!! Either they will keep the $ !!! I will file an insurance fraud n will contact the consumers protection agency !! Since they scammed me! Denied my right type of equipment n care fir my after surgery ! N they scammed insurance charging for something i never received , nor accept to b ordered!!
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ID
#1180147 Review #1180147 is a subjective opinion of poster.
Location
San Antonio, Texas
Product
Alamo Family Foot And Ankle Care Surgery
Reason of review
Problems with payment
New Reviewer
Liberty Mutual Insurance - Made a claim for water damage inside n damaged roof
Liberty Mutual Insurance - Made a claim for water damage inside n damaged roof
Liberty Mutual Insurance - Made a claim for water damage inside n damaged roof
Liberty Mutual Insurance - Made a claim for water damage inside n damaged roof
Liberty Mutual Insurance - Made a claim for water damage inside n damaged roof
I made a claim for water damage, after two strong tornadoes passed by ... strong wind and hail on May 2017.. Liberty mutual sent an adjuster from McAllen Tx to inspect my house, which by the way is empty , is for sale. Well he never requested the realtors locks code n...
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ID
#1180118 Review #1180118 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
Service
Liberty Mutual Insurance Homeowners Policy Claim
Reason of review
Order processing issue