Nancy J Zvl

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United Airlines - New basic economy carry on policy

Received an email that we cannot bring a carry on bag with us on our flight from Lincoln, NE to Cincinnati OH in July. When did this become a policy? We are paying over $600 for us to fly and now we have to pay more to bring actual luggage? This is not a customer friendly policy. Just needed to be heard, it's not right. Will think twice about flying United again, we'll just drive to Omaha and use American. Thanks for listening.
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Pros:
  • Like leaving from a smaller airport
Cons:
  • Can only take a personal item on the plane

Preferred solution: Id like to be able to have one carry on piece of luggage.

User's recommendation: Be sure to check that Economy and Basic Economy are not the same. Travel light cuz you can;t take a carry on.

2 comments
Guest

See! You solved your own problem!

Guest
reply icon Replying to comment of Guest-2020934

Basic economy is no frills for trash. Of course you would pay for a carry on!

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