This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Walmart - Rejected large merchandise purchase exchange

We live almost 2 hours from the closest Walmart store that is in susanville California my daughter is moving into her new cabin my dad her Grandpa bought her everything you could put in a kitchen through pioneer woman she hates it she doesn't want her to Grandpa's feelings by asking for receipt she wants to exchange these things for another in-store purchase the customer service desk or rude and hateful it's from what I understand up to the discretion of the people who work there and the store manager as to if they're going to allow an exchange

User's recommendation: Don't buy *** from WalMart. I'm a former employee and customer service and satisfaction were held in high regards.

View full review

So you used to work at Walmart. I hope when you had to tell a customer know they were as immature as you and mistook that as rude.

If this is true you would already know about the not being able to return without a receipt policy. Looks like you left on bad terms with them and both you and your daughter are causing trouble.


They were not rude. They cannot make exchanges without receipt. NO is not the same as rude.


You’re going to have to get the receipt. Walmart will never approve the return without one.


I agree and since she worked for Walmart herself she should know this.


I agree and since she is a former employee should she already know this?


They give receipts for a reason. Reading your post I see where your daughter gets her ignorance from.


Too bad scammer. You need a receipt to return merchandise. You really didn’t teach your daughter to be appreciative, did you?

View more comments (6)
#2562897 Review #2562897 is a subjective opinion of poster.
Preferred solution
I would like to be approved for a in-store exchange.