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Walmart - Rejected large merchandise purchase exchange

We live almost 2 hours from the closest Walmart store that is in susanville California my daughter is moving into her new cabin my dad her Grandpa bought her everything you could put in a kitchen through pioneer woman she hates it she doesn't want her to Grandpa's feelings by asking for receipt she wants to exchange these things for another in-store purchase the customer service desk or rude and hateful it's from what I understand up to the discretion of the people who work there and the store manager as to if they're going to allow an exchange

User's recommendation: Don't buy *** from WalMart. I'm a former employee and customer service and satisfaction were held in high regards.

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7 comments
#2016864

So you used to work at Walmart. I hope when you had to tell a customer know they were as immature as you and mistook that as rude.

If this is true you would already know about the not being able to return without a receipt policy. Looks like you left on bad terms with them and both you and your daughter are causing trouble.

#2016861

They were not rude. They cannot make exchanges without receipt. NO is not the same as rude.

#2015776

You’re going to have to get the receipt. Walmart will never approve the return without one.

#2016868
@Anonymous

I agree and since she worked for Walmart herself she should know this.

#2016869
@Anonymous

I agree and since she is a former employee should she already know this?

#2015531

They give receipts for a reason. Reading your post I see where your daughter gets her ignorance from.

#2015515

Too bad scammer. You need a receipt to return merchandise. You really didn’t teach your daughter to be appreciative, did you?

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ID
#2562897 Review #2562897 is a subjective opinion of poster.
Preferred solution
I would like to be approved for a in-store exchange.