comment to review:

Cash down payment was never returned!

Eastern Motors #2069919
We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Reporting a complaint

Eastern Motors #2066660
We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

To follow up with my issues

Eastern Motors #2059470
We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Lackof Professionalism

Eastern Motors #2059469
We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

DISGUSTED ATTEMPTED CUSTOMER OF EASTERN AUTOMOTIVES ON PULASKI HIGHWAY

Easterns Automotive Group #1970822
We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

My experience first at this Dealership Eastern Motors in Alexandria Va off Pickett Street

Eastern Motors #1733051
Hello Cynthia, We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

*** JT

Eastern Motors #1724624
Hi there, We are so sorry about this! As an Easterns customer, please know that we take your concerns very seriously. It has been always been our intention to provide our customers with nothing but excellent service and quality vehicles. Please contact our Customer Care Team so we can get to the bottom of this: E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Mystified.

Eastern Motors #1724614
Hi there, While we appreciate your comment, please know that our intention is always to please all of our customers. Our staff works very hard to ensure all customers are provided with top-notch service. If you feel as though we fell short, please contact our Customer Care Team: E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Liars who take advantage of single woman

Eastern Motors #1724611
Hello, We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you in moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Lies , Lies & Waste of time

Eastern Motors #1665209
Hello, We are so sorry about this! As an Easterns customer, please know that we take your concerns very seriously. It has been always been our intention to provide our customers with nothing but excellent service and quality vehicles. Please contact our Customer Care Team so we can get to the bottom of this: E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Lied about finance

Eastern Motors #1665203
We want to apologize for the miscommunication. Easterns has always been a company that works tirelessly to help our customers. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Big Time Liars

Eastern Motors #1604780
Hello, We want to apologize for the miscommunication. Easterns has always been a company that works tirelessly to help our customers. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team as they would be more than happy to assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Very disappointed

Eastern Motors #1604777
Hello, We want to apologize for anything that may have caused you to feel this way. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We would love to address your concerns regarding your visit. Our Customer Care team is here to assist you! E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

My experience with eastern motors was great.

Eastern Motors #1590369
Now this is great news! Thank you so much for taking the time to visit us. There is nothing better than knowing our customers are happy.
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comment to review:

Poor Customer Service

Eastern Motors #1590367
Hi there, We would love to know why you didn't feel that your visit was worthy of a 5-star rating. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We want to see you happy as a customer. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Not a happy customer

Eastern Motors #1590366
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (877)-927-5004
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1 reply
Anonymous
#1590397
You may have been in business for 30 years but the people you have working for have not and they don't seem to share your values when it comes to the customer. You need to look at these individuals and see if they need to be let go or retrained. I will never purchase another vehicle from your establishment because of this and I will continue to share my sentiments and experience with others who are thinking of visiting your establishment.
comment to review:

Pissed off

Eastern Motors #1590365
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

***

Eastern Motors #1530256
Hi there, We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Employee

Eastern Motors #1503727
Mohammed,Please contact us directly so we can address your current frustrations. We would love to speak with you. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Horrible customer service

Eastern Motors #1503726
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Horrible

Easterns Automotive Group #1503722
Hello,We want to apologize for confusion that may have caused you and your husband to feel this way.We would love to address your concerns regarding your visit.Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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1 reply
Anonymous
#1503790
Oh,thank you. Yes, I called your customer service number twice to try to speak with someone in regards to this matter. However, I was repeatedly transferred to different people and placed on hold for such long lengths of time that I gave up! Good job, again!
comment to review:

Horrible Dealership!!! Horrible business!!!

Eastern Motors #1480715
Oh no! We are so sorry that this happened! Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Sold me a busted dangerous car

Eastern Motors #1480710
Hi there,Sorry for the inconvenience! We would love to resolve this and help any way that we can. Our customers mean the world to us. We don't want you going through any inconvenience whatsoever. Please contact us: E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Rosenve Throne

Eastern Motors #1480706
Ms. Ross,We want to apologize for anything that may have caused you to feel this way. We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Wasted our time

Eastern Motors #1480705
Oh no! We are definitely sorry to hear that you didn't have the best car buying experience with us. Thank you for bringing this to attention. Moving forward, we would love to speak with you further to see how we can help. Please contact us: E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Transmission Fluid

Eastern Motors #1480703
Hello Deborah,We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Not Good

Eastern Motors #1480701
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (877)-927-5004
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comment to review:

Disgruntled

Eastern Motors #1445962
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Broken promises rude and disrespectful managers

Eastern Motors #1445959
Hi there,We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Horrible experience

Eastern Motors #1428399
We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Denied

Eastern Motors #1428397
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Bought a very over priced car that was I was lied to about!

Eastern Motors #1428396
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Administrative Assistant

Eastern Motors #1428394
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

The Sales Team are Bullies!!!

Eastern Motors #1428393
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

*** *** Artists all the way!!!!!

Eastern Motors #1428392
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Outraged!!!

Eastern Motors #1428391
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Horrible Experience

Eastern Motors #1428390
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Very Pissed The F$%k Off

Eastern Motors #1428389
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

At Eastern Motors Your Job's Your Credit

Eastern Motors #1428388
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Eastern motors! SUCKS!

Eastern Motors #1428386
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

CarFax provided after the sale!!

Eastern Motors #1428385
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

I AM A UNSATISFIED ST.BARNABAS RD.MD. EASTERN MOTORS CAR PURCHASER

Eastern Motors #1428384
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Eastern Motors is a rip off

Eastern Motors #1428383
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

What happened whith you auto/redskins show eastern's moters??

Eastern Motors #1428382
We're so sorry about this! Please contact us so we can resolve your concerns. E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Customer service during and afte car was bought.

Eastern Motors #1428378
Hi there,
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Eastern Motors - Pushy Salesman Review from Richmond, Virginia

Eastern Motors #1428376
Oh no! Please contact us ASAP so we can do whatever we can to assist you. E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Recieved one of those enticing letters too!

Eastern Motors #1428374
We would love to address your concerns. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

BAIT AND SWITCH SCAMMER

Eastern Motors #1428372
We're so sorry to hear that you did not have a good car buying experience with us. Please keep in mind that we have been in business for over 30+ years and take our customer service very seriously. We even have an A+ rating with the BBB. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. We would love to help! E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Review

Eastern Motors #1428370
We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (888)-535-8151
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comment to review:

Poor Customer Service

Eastern Motors #1428369
We would love to address your concerns regarding your visit. Please contact our Customer Care Team to see if there is anything we can do to better assist you moving forward. E-mail: customercare@easterns.com / Phone: (888)-535-8151
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