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Back Market - Refuse to take responsibility

I purchased a refurbished apple watch. Their website promised it was "like new" and would function like a new watch. It broke after less than 24 hours of normal use. They refuse to honor their warranty. The customer service department gave me the run around for two weeks. They admitted that their refurbishers use substandard products, but refuse to hold them accountable. NOT DO

User's recommendation: DO NOT BUY ANYTHING FROM BACK MARKET!!!!!

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#2560955 Review #2560955 is a subjective opinion of poster.
  • Stay away
  • Will sell you crap that will break as soon as you get it
Preferred solution
Let the company propose a solution