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Ubereats - ORDER NEVER ARRIVED BUT WAS CHARGED £4:30

Update by user May 19, 2021

I reported by phone on the same day 12th May that my order never arrived and was told to go to Help on app. I had problem finding the section and when I found it yesterday, they emailed that it was over 48hours and they wont refund.

Its been less than a week, and no matter how many days, the FACT IS I NEVER GOT MY ORDER SO WHY HAVE I BEING CHARGED. THEY HAVE IN FACT ROBBED ME OF MY MONEY!!

Original review posted by user May 19, 2021
On the 12th May 2021,my order never arrived but I was charged £4:30. I phoned and reported to Kawaja I would not even give 0 star absolute *** crooks
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ID
#2559903 Review #2559903 is a subjective opinion of poster.
Service
Ubereats Delivery Service
Cons
  • Never received my order
Preferred solution
Full refund