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Aliexpress - Bad customer service

They took my money dont use these people they did not even listen to my problem told me to work it out with vendor and vendor blocked me the first day. Do not trust alli.

User's recommendation: Don’t loose your money their scammers.

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ID
#2617164 Review #2617164 is a subjective opinion of poster.
Cons
  • Rip you off
  • To reach the support is very complicated
Loss
$96
Preferred solution
Full refund

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Aliexpress - Received bad product for vendor

The vendor blocked me from talking to him about broken rifle scope then refused to refund my money or replace with a usable product. Ali customer service stated they would refund my money but havent received anything yet

User's recommendation: Be very cautious about using Ali.

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ID
#2570978 Review #2570978 is a subjective opinion of poster.
Location
Columbus, Indiana

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Update by user May 26, 2021

Customer service told me I was getting a refund the after 7 more days I got a email stating go contact vendor but vendor blocked me many days ago and nor Ali customer service or vendor sent me a return label and I have no ideal how to send a package thru customs to...

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ID
#2558632 Review #2558632 is a subjective opinion of poster.
Pros
  • Lots of products
Cons
  • Refund issue
  • Customer support is bad
  • Stressful to get refund
Loss
$96
Preferred solution
Full refund