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Verified Reviewer
Temu - Misleading and fraudulent online actions
I was on Temu and won several hundred credits, and then I was required to buy 2 items to receive the credits. I purchased the 2 items, and then they just vanished.
I have no credits, and the customer text line will not answer me. I have tried several times, and not one response.
- Cheat you
Preferred solution: My credits I received from their web site
User's recommendation: Beware of them I hope U.S. law enforcement takes them off line this is a scam operation for sure
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAliexpress - Bad customer service
They took my money dont use these people they did not even listen to my problem told me to work it out with vendor and vendor blocked me the first day. Do not trust alli.
- To reach the support is very complicated
- Rip you off
Preferred solution: Full refund
User's recommendation: Don’t loose your money their scammers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAliexpress - Received bad product for vendor
The vendor blocked me from talking to him about broken rifle scope then refused to refund my money or replace with a usable product. Ali customer service stated they would refund my money but havent received anything yet
User's recommendation: Be very cautious about using Ali
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAliexpress - Trouble
Customer service told me I was getting a refund the after 7 more days I got a email stating go contact vendor but vendor blocked me many days ago and nor Ali customer service or vendor sent me a return label and I have no ideal how to send a package thru customs to China also I called my scope maker EOTECH and have them my serial numbers and my scope is counterfeit and I have no factory warranty so I guess Ali makes their money from cheating customers because I have no return label and can not communicate with vendor
Having trouble getting a refund on defective item seller blocked me from talking to him was also very rude and would not even talk to me
- Lots of products
- Refund issue
- Stressful to get refund
- Customer support is bad
Preferred solution: Full refund
User's recommendation: Don’t use this service
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