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I have been trying get my facebook account back and the codes and the contact trust is not working

I have been trying to get my Facebook account back and the codes and the contact trust is not working. I keep getting asked to change passwords so many times, then it goes into a recovery screen showing nothing after code is entered after getting it in email. Please help me get my account back, I am missing playing my games and all my friends and game players. This had made me depressed to where no one helping me get it back, it had a pic of ME and my son in his Taekwondo outfit. I want all of his Taekwondo pictures and videos. That he was in tournaments that I have posted. Please help me I even emailed so may times with my pic ID etc. no response from it this really makes me sad.
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ID
#2748939 Review #2748939 is a subjective opinion of poster.
Service
Facebook Customer Care
Pros
  • Love reaching out to friends and players
  • Buying and selling
  • Free
Cons
  • Keep having to change password to get account back is unless
  • Code recovery is useless
  • Customer service useless unable contact anyone
Preferred solution
i would like my facebook account back i been ameember since 2009 .. i want my game players back and all my friends .. and all my pictures and vidoes i shared of my sons

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer
unable to have access to my account i been blocked since May 2021. i been trying all options to get it back this been my account since 2009. I done all i can do the recovery even my contact trust that i have set up and got codes from them and nothing is working for me...
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2 comments
#2044065

no one reach out to me or call me .. i reall want my old facebook account back i hate starting all over period.

lost all my friends and my game playrers.. i never saved a list so i can get them all back . I am so disappointed and been depress cause o fit Facebook sucks not having a customer serve or a phone that that they dont answer.. But they sure can keep scammers when its reported and some how they get away with it ..

but when its a real person its a joke ! we get punished for it not them !

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ID
#2661493 Review #2661493 is a subjective opinion of poster.
Pros
  • Love it when we can connect to others and share news
Cons
  • Unable to reset password even after veriftying contact trust
  • Get locked out for no reason
  • Not checking before blocking person account - is for real
Preferred solution
my facebook account back all my pics i am not a scammer or fake account