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Business Supply Center toner scam

Our company got a call from a man who said he was from our toner supply warehouse offering to send more toner. He didn't identify it as a sales pitch. The receptionist assumed it really was our regular supplier, whom we've already prepaid for all toner we'll ever need so she said go ahead & send it. We received a few toner cartridges but it was not from our dealer, rather from some company we'd never heard of called Business Supply Center in Westland, Michigan. The toner was substandard--not the genuine brand our supplier always sends--and also the incorrect product number. It was not what we were expecting. We wanted to send it back but they don't take returns. Then we received an invoice from them. It claimed that we owe them an outrageous sum of $459.85; a price grossly overinflated for that phony product. We called our real supplier who said they have no affiliation with Business Supply Center. Our account rep informed me he had heard of this outfit; they were pirates who always moved around, usually waiting a year between periods of activity. He'd heard horror stories. It would have been good to get a warning that their customers were being scammed by independent suppliers acting as pirates. Nevertheless we shouldn't have to pay because our purchasing officer never actually placed an order for that particular toner. We filed a report with the FTC and the BBB. If they threaten us we'll report it to the Attorney General.
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17 comments
Guest

Just got a very similar phone call . .

. said they were "Corporate Warehouse" . . .

asked for the model number after our machine name. I gave it to her . . .

then she asked for the name of the person who orders the supplies, I gave her my name then I asked for her name again and the name of the company. I asked her "Who is Corporate Warehouse, you're not our copier company and why do you need our machine details?" She hung up.

Guest

Same thing happened with us through Del Ray. now they are posing as Center Supply, when I ask for more information they hang up on me.

I have been waiting on a fax, they can't even fax right so I can get it on record that I am being harassed for now a month. I will try the BBB aspect once I get their name and number in writing.

Guest

I received a call from a very friendly gentleman that stated he was with our copy company and would like for me to check the inventory on our toners. He stated there was about to be an increase in price and we didnt get the letter, so he was offering us the old price and his office manager would be calling his name was Scott Wilson and his office manager's name was Susan..she called to get our fax number to fax me the information which appeared to be an invoice, I called the number of our copier company and they said it was a scam they will never call to check inventory. BEWARE...so sad people cant get a real job

Guest

I have received number of calls, this week alone, where the caller has asked to have the product number to our copy machine. I have always responded with, "You should already have that number" and they typically hang up at that point. Today, however, the response was, "Well get off your *** *** and check!"

I'm glad we've never agreed to let them send us anything!

Guest

We too got a scam invoice from "Corporate Business Center". Same amount, $4,014.06. Total Scam.

Guest

We too got a phone call from a Jeff claiming to be from Xerox and wanting to know the model number of our machine. Minutes prior I had just placed a service call and I was thinking he was the Xerox Tech, then when he stated he just placed a toner order for that machine, I told him no for I only place the order for our machines. Days later we received an Invoice from Corporate Business Center for $4,014.06 for toner for a small Xerox machine. Today our accounting clerk received a phone call from them inquiring on the invoice and she told them we knew they were a fraudulent company and that they needed to quit calling us. He said excuse me? She then said, we did not request the toner that they are invoicing us for and we would not be paying the invoice.

He then said, and I quote รขโ‚ฌล“Why donรขโ‚ฌโ„ขt you kiss my *** you *** ***.รขโ‚ฌย

What customer service!

Cheri Ufd

I received a product from Corporate Warehouse Supply & feeling as if this has happened before I discovered an old invoice from Business Supply Center that included a tracking number that started the same as the package I just got. I called UPS & they confirmed that the account is to the same business it has always been to & in fact Business Supply Center never shipped out of Michigan only COLORADO!!!!

Cheri Ufd

After reading these comments & doing some intensive research I have discovered that Business Supply Center is now called Corporate Warehouse Supply!!! It is ran out of the same office in Superior, CO.

Guest

Business Supply Center 36500 Ford Rd, Ste 211

Westland, MI 48185

866-337-****

866-907-****

Guest

Dupped Again today.....same amount $459.85, once I threatened the BBB they forgave the bill and get this, they faxed me a letter stating $0 balance.

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