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Green Dot Corporation - Overdraft fees

I have been trying to reach someone about my overdraft fees from may 11th 2021. I had already spoken to a supervisor about this on may 10th. It stated I did not bring my account above 0 in the 24hrs I had. I did bring it up to over 0 within the 24 hrs and she could see that. So she said she was going to notate the account so all I had to do was call the next day to get the fees reversed. I've had nothing but issues trying to call today. This is horrible customer service I want my fees reversed

User's recommendation: Do not get this or any green dot or Walmart card. Nothing but terrible.

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1 comment
#2013413

" I want my fees reversed" How about this, DON'T GET fees and you won't have to worry about getting fees YOU earned reversed. I reckon this is why you're "banking" with a stupid product like this instead of a REAL bank account that would charge you fees.

ID
#2548673 Review #2548673 is a subjective opinion of poster.
Product
Green Dot Corporation Deposit
Cons
  • Customer service is not authorized to fix their own mistakes
  • Bad business
  • Being hung up on
Loss
$30
Preferred solution
Full refund