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Moving Solutions of Tulsa - Terrible experience - Don't hire them

Worst Moving Experience EVER! Do not use the Tulsa branch of this company. Isaac and Donna will not be honest with you and they will NOT follow through on their promises. They were 2 hours late, broke things, and tried to spring a ton of extra charges on me that were not previously disclosed at the time that I hired them. They promised to make good on the damages, but will not take or return my calls. If you take a chance on these people, you WILL regret it.

User's recommendation: Not Recommended.

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ID
#2297714 Review #2297714 is a subjective opinion of poster.
Service
Moving Solutions Of Tulsa Local Moving Service
Cons
  • No business integrity - unkept promises
  • Questionable business practices - undisclosed fees
  • Poor quality service - damaged items
Loss
$500
Preferred solution
Deliver product or service ordered

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American Home Shield - Total Waste of Money - NO Service provided + Deceptive Practices

Update by user Mar 24, 2018

I DO NOT recommend American Home Shield if you live in a rural area. This company does not have sufficient vendors to take care of most problems.

They won't point that out to you at the time of enrollment. It's important to note, that their procedures for getting repairs on your own and being reimbursed for it are ridiculously cumbersome. Most people Won't or Can't meet their criteria.

I'm told that they are easier to work with in Metro Areas, however. My issue was finally resolved after a lot of time and work....Good luck to you!

Original review posted by user Feb 22, 2018
I purchased a Home Warranty contract with AHS in Aug 2017 and filed a claim with them in November for a broken Dishwasher. They had NO vendors to assist me. When I called to cancel they promised to reimburse my expenses to handle it myself. I did what I agreed to do on Dec 8th, then they ignored my calls and emails for 7 weeks. When I cancelled in late January, THEN they called and said I forfeited the offer by cancelling. They clearly were stringing me along to collect the monthly premiums with no intention of ever keeping their word. I have the original offer in writing along with recorded phone conversations that acknowledge that I had a valid claim. I also sent letters to their headquarters and reached out to supervisors with absolutely no response. If you need a home warranty, don't choose AHS, especially if you live in a rural area. They will not come through for you.
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1 comment
#1451213

My issue has been resolved. Thanks so much to everyone that assisted me with this issue, including the Better Business Bureau of Memphis.

AHS issued the reimbursement check that was originally promised, and it was paid very quickly. Thanks again!

ID
#1195105 Review #1195105 is a subjective opinion of poster.
Location
Memphis, Tennessee
Service
American Home Shield Homeowners Policy Claim
Cons
  • Retention department - poor communication
  • Customer service - impossible to reach
  • Retention department - deceptive practices
Reason of review
Problem with delivery
Loss
$696
Preferred solution
Full refund

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Banks Entertainment will ruin your wedding

We hired Banks Entertainment 7 months ago to DJ a wedding. They sent a DJ named Jose that refused to follow our instructions and did not appear to know what he was doing. He completely ruined our entire event. Instead of doing what we asked, Jose did the exact opposite.. numerous times! After the fact, Keith Banks seemed empathetic at first, promising to get back to us, but refused further communication. Mr. Banks even shared that he had previous complaints on this same DJ! I checked, and he did nothing to prevent this from happening to someone else. I would never do business with him or this company again.
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ID
#1173906 Review #1173906 is a subjective opinion of poster.
Location
Bixby, Oklahoma
Service
Banks Entertainment Dj
Reason of review
Poor customer service
Loss
$900
Preferred solution
Full refund