New Reviewer
Im very disappointed i have lost money i will never order from yall ever again...have a hard time talking to costomer services
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2 comments
#2014440

Hi there, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

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ID
#2556787 Review #2556787 is a subjective opinion of poster.
Pros
  • Frustrating
Cons
  • Dispute is not handled properly
Loss
$24
Preferred solution
My package was stolen
New Reviewer
My package lost or was sent to the wrong address my package was lost over sent to the wrong address. User's recommendation: Poor services
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1 comment
#2012977

Dear PissedConsumer255**** of Chattanooga, TN, Thanks for leaving comments here to us, sorry for any inconvenience, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. You can also contact our customer service directly with more details like order number, or your account information through this this link: https://dg.dhgate.com/myaccount/csmsg/leavemsg.do?from=nav_menu&knowfirsttype=42&language2=en

ID
#2550210 Review #2550210 is a subjective opinion of poster.
Location
Chattanooga, Tennessee
New Reviewer

DHgate - I have not receiced my package and they saying it has been shipped

I Have not received my package i paid money for they said they delivered on May 3rd did not receive it I have not received my package that I paid for.

User's recommendation: I should be reimbursed or resend the item i'm loosing money i spent.

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1 comment
#2012540

Hello Hildegard, We understand how you feel for not receiving the order yet. Can we have the order number so that we can check and see what we can do to help you? Please send us an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

ID
#2548299 Review #2548299 is a subjective opinion of poster.
Loss
$24
Preferred solution
Either send my money back or replace my package they said delivered May 3rd