New Reviewer

ACN - Payments not showing on statements

Under acct number 335**** for Linda Harrell. She has made all of her payments and is current with her account. Your system is sending her delinquent notices that shes not up-to-date. I typed an email with all the check numbers from December 2020 to March 2021 that she used to pay her bill. But its a do not reply email with the bill I responded to. I took a screenshot of what I emailed and replied to send it to you showing the check numbers
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ID
#2547174 Review #2547174 is a subjective opinion of poster.
Service
Acn Customer Care
Cons
  • Not able to speak to anyone to resolve issue
Loss
$102
Preferred solution
Properly reflect payments which have been made and deducted from checking account to pay invoices