Andrew M Usv
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Andrew M Usv
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Verified ReviewerChevrolet - Property Damage from dealership
Original review May 10, 2021
We dropped off our 2019 Cadillac XTS for service to a check engine light. After leaving the vehicle there over the weekend we noticed significant damage to the drivers side skirt. 3 noticeable dents with fresh scratches. Roger, the service rep at Win Chevrolet in Carson told us the scratches looked rusted and old and that the dents looked intentional, denying liability. He was wrong about the rust, as there was no sign of rust but he was right about the intentional denting. He said he would review the câmaras and get back to us. Unacceptable.
Cons:
- Blamed me for the cause of the problem
Preferred solution: Repairs to the damage and a refund for the service
User's recommendation: Stay away from this dealership and company.
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