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Best Buy Canada - Waiting since SEPTEMBER for a latch.

When we bought our fridge I told them we needed the door to open right to left. They said for another $39.95 they could do that. My husband said it would be a 5 min. job, and he would do it. The part is listed as included with the fridge. It was not. Best Buy has been horrific to deal with. I have been promised so many times that they would expedite and resolve the issue. NOTHING!!! her a

User's recommendation: Shop elsewhere.

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ID
#2537026 Review #2537026 is a subjective opinion of poster.
Preferred solution
I want the door latch. I don't care if they have one made in a private shop, or if they go to the factory and pick one up.They can install it and apologize. I just want this DONE.