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Lourene Afc

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Verified Buyer
| map-marker Los Angeles, California

United Airlines - Animal cruelty selling kennels that become flat and do not fit under chair. Set up because being hispanic

United Airlines - Animal cruelty selling kennels that become flat and do not fit under chair. Set...
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Updated by user May 18, 2021

No one has contact me . Is being more than 15 days since the incident.

Original review May 18, 2021
traveling to Newark on May 5 to visit my elderly sick mom with my small dog pippa . A 7 pound Yorker in a kennel previously use and approved by United. size approximately 18 by 10 soft square age fits perfectly under seat, pippa has traveled before in it. A rude representative in a harsh embarrassing manner told me the kennel was small for my dog. She gave me the option of cancelling my trip or buy an other kennel. I needed to be in NY for moms doctors appointment other wise I would cancel. The kennel she sold me was only 1,inch higher and became flat under the seat. Animal cruelty. I paid 60
View full review
Loss:
$120
Cons:
  • Disregard to animal lovers
  • Animal cruelty

Preferred solution: Full refund

User's recommendation: Do not travel in United with I pet specially if I are hispanic

1 comment
Guest

That's because No One Cares.. By the way, love how you tried to pad out your lame complaint with irrelevant factoids. Who cares why you were traveling or your dog's name?