Lourene Afc
Profile Info
New Reviewer
Featured
Lourene Afc
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Los Angeles, CaliforniaUnited Airlines - Animal cruelty selling kennels that become flat and do not fit under chair. Set up because being hispanic
Updated by user May 18, 2021
No one has contact me . Is being more than 15 days since the incident.
Original review May 18, 2021
traveling to Newark on May 5 to visit my elderly sick mom with my small dog pippa . A 7 pound Yorker in a kennel previously use and approved by United. size approximately 18 by 10 soft square age fits perfectly under seat, pippa has traveled before in it. A rude representative in a harsh embarrassing manner told me the kennel was small for my dog. She gave me the option of cancelling my trip or buy an other kennel. I needed to be in NY for moms doctors appointment other wise I would cancel. The kennel she sold me was only 1,inch higher and became flat under the seat. Animal cruelty. I paid 60
Loss:
$120
Cons:
- Disregard to animal lovers
- Animal cruelty
Preferred solution: Full refund
User's recommendation: Do not travel in United with I pet specially if I are hispanic
1 comment
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
That's because No One Cares.. By the way, love how you tried to pad out your lame complaint with irrelevant factoids. Who cares why you were traveling or your dog's name?