Ric D Yjr
map-marker El Cajon, California

Allied Interstate, Inc is harassing me

For the past two years I have been getting calls from debt collectors trying to collect from a deadbeat who, they say, gave them my phone number. *** When I tell them he doesn't live here and I don't know who he is, they simply pass the information on the the next collection company. As and aside, I looked up the deadbeat's name on Intellius and his address is available ON LINE. I got two calls this week. The first call was from Hunt & Henriques of San Jose, CA. After I gave them my "spiel" I asked them to NOT forward my phone number to another collection agency. They forwarded it anyway. Got a call the very next day from Allied Interstate, Inc. I knew it would be useless to be "nice" so I played along with their "game." They asked me if I was "so-and-so." I said I might be. They asked if I was aware of a "certain address." I said I know where it is. They asked if the last four of my SS were "nnnn." I said NO and that I was NOT the person they were looking for, and PLEASE don't forward my phone number to another agency. They said, "If you had told me that in the beginning, we wouldn't be having this conversation." And I thought..."caca de toro!!" It turns out that the "certain address" is a Postal Annex store, which I called and learned that the "deadbeat" has a mail box located there. And guess what? Allied Interstate broke the law by divulging personal information about the deadbeat and the deadbeat could sue them. In addition, if Allied Interstate forwards MY phone number to another collection agency, I'm going to sue Hunt & Henriques, Allied Interstate, and the next collection agency that calls my phone number.
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7 comments
Guest

:grin

lol! Bawhhhhhhaaa!

Guest

Have you heard that were still in a huge recession, I don't choose to work there I have to work there to survive. And I have to say it I treat every call with respect but i certainly DON'T get that in return. People are just plan nasty, i've been called every name in the book, I've been threatened ....but I continue to treat every person with respect. The funny thing is the debtor has rights but us the collectors have none, you can cuss and threaten our lives and we can't do ***. Sorry to hear that you have to go through what you're going through, the next time you get a call from Allied ask to speak to a Supervisor and don't accept any excuses. If you get a call from the India call center hang up they are rude ***es and for some reason they don't have to follow the strict laws that we have to. (the owner of Allied Interstate/iQOR is from india, that might explain allot)Hang up and call the US center and ask to speak to a Supervisor, if that doesn't work get a Attorney and I'm sure that will stop the calls and you might make a few bucks in the process. No I don't like Allied Interstate but it doesn't mean that I have treat callers rudely.

One last thing tell the next agent that calls you to CEASE all calls they have to and if not there's another lawsuit, sometimes you have to fight fire with fire. I have no respect for Allied and I'll fight for the rights of the callers before Allied. Allied Interstate you've created a monster, you treat your employees like *** and in return EXPECT the same.

I've seen plenty of good people lose their jobs because Allied changes the rules on a wimb without telling anyone and then you fire us for some *** that wasn't relayed to us.

If I had it my way I would tell every debtor just to hang up when they get a call from ALLIED INTERSTATE! I wonder if there Clients know about all the *** they do to their employees, if they do I would suggest that you ban Sprint, Verizon, DTV from your list of providers and maybe try T moblie, Dish. lol! :upset

Guest

I also have had problems with Allied contacting myself and my mother. The lady that they are looking for lives over 400 miles from where I am located, totally different address, totally different college she attended, and 11 years difference in age.

I HAVE verified my address, phone number, DOB, and my full name the two times they have called. I refuse to verify my last four digits of my SSN. I have been taught that you SSN is a number that you NEVER disclose to anyone, even if it's just the last four digits. The people calling are absolutely rude when you verify pretty much everything except what underwear you have on.

I'm sorry that your job treats you like ***, but that is your choice to work there. If they are going to have people calling, they need to get their *** right and not be calling people who do work for a living, pay their bills on time, and what debt I have, I make payments on every month, on time. Yes a call every so often may not seem like that big of a deal to the people that work at Allied, but let me call you here and there and be an *** about it and see what your feelings are about it.

It's frustrating to get those calls because I do work my *** off for everything I own and I don't appreciate being called and accused of being someone I'm not and having a debt that isn't mine. Verifying info or not, Allied still continues to call.

Guest

How 'bout a "call" every couple weeks? In fact, two calls in three days from two different collectors?

I recently learned that you dirtbags send it back to the "creditor" when it becomes a "dead end." Why don't you let the creditor know that it is a "WRONG" number? In fact, if you dirtbags did a "reverse" lookup of my phone number you would know that it is a wrong number.

The "debtor" lives in my community, I know his name and I know where his PO Box is. If I can find that information I'm sure you dirtbags could take it a step further and get his address and phone number.

When I find out who the "creditor" is the *** is going to hit the fan.

This is harrassment, pure and simple, and I'll not tolerate it anymore and will do what ever the *** it takes to make it stop.

Pass THAT on to your client.

Guest

hey guys,

I also work with allied, really the employee treatment is bad along with the conditions but really we aren't harassing.. when an acct gets recalled from one office all the numbers in the acct prior reset and the dialer picks them up until another irate customer picks it up.

do what the collection agent said the first time, just say its the wrong number, it makes life easier.. youll probably get a call years later until the debt is resolved.

but really agents have no control of what happens once it leaves the office because that is just how collections work. one call every few years is not so bad

Guest

Sorry, my spelling is real bad on that post. It's because i sat at my computer for 8 hours and got 10 minutes off.

Just enough time to use the restroom and get a drink of water. We can't even eat at our desk.

Tired, feels like the dawning of the industrial age. lol!

Yes I know that I don't have to work there but you try to find a job in this city.

Guest

I'm sure you have your issues with Allied calling you but you shoulf try working there. We get no paid breaks at all.

They give as 5 minute every 4 hours we work. They treat us like trash and they need to remeber that they get what they give.their computer system locks up all the time so when we call you to collect we stall because we have to sit there and wait for your info to appear on out monitor. They clain "it's normail" but they are blowing smoke if you know what I mean. We give 100% and they wany 200%.

Don't get me wrong I have no problem working hard but theses people couls care less about their employees. I've never seen anything like it in my life. you have people that need to worka nd they are stressed out wondering if they will make it through the day without getting a red card or fired. This company has no morals what so ever.

But I can assure that we have to follow the law to a tee. So when we call and ask to verify your address and the last four of your ssn we are required by law to do that. If you chose not to tell us that that's fine but the calls will continue. Remeber I get apis to call you day in and day out.

They fire me the next group comes in.

They DON'T care if you bring in 15,000 dollars every month like I do. They have no loyalty to their employees an that's why we have no loyaly to Allied Interstate AKA iQOR!

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Ric D Yjr
map-marker El Cajon, California

Dean Graziosi and Professional Marketing International (PMI)

What happened to the complaints about Dean Graziosi and PMI on this site (and other sites)? Does Graziosi go around to all the complaint sites and pay them off to remove negative comments.

Contrary to popular belief, there is a very STRONG connection between Graziosi and PMI; so strong that, when I called several times between Oct-Dec 2009, the PMI marketeers answered the phone with the phrase, "Hello, this is (name) of Dean Graziosi's Real Estate Group"

The Graziosi/PMI marketeers were involved in a "bait and switch confidence game" where they prey on human weaknesses and promise one thing and deliver something entirely different. The PMI marketeers promised mentors and simply provided phone advisors, and then only for a shorter period of time than "suggested."

And this site has a "quasi" advertisement for Dean Graziosi Motor Millions while censoring negative comments about Graziosi. It may be a violation of the Racketeer Influenced Corrupt Organizations Act (RICO) to do that. The website "Yelp" is currently under investigation for RICO violations.

Go to accessonescams(dot)com to learn more.

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Loss:
$11
3 comments
Guest

hey Disillusioned Nancy or DesertRatTwo don't spend any more money or believe any of their lies. they probably been saying it so much, rehearsed these lines day/ night, that they are believing all their lies and ***....

I'm just saying change your credit card number and leave your wallets at home.

"number one goal is to have 100% of our customers satisfied." Make that..." Number one goal is to take 100% of everyone's hard working money and suck them dry.... "

Guest

We purchased a package for specialized Real Estate training. I told everyone from the first 1 day seminar to the 3 day seminar of our urgent need to purchase properties for 1031 exchange. It's been 2 weeks and their solution is for me to spend more money with them buying from their summit at inflated prices...if I don't I may now jeopardize the 1031 exchange.

James Cfi

DesertRatTwo..After reading your post,I would like to take this time to reach out to you and find out why you feel this way and if there is anything I can do at this time to better assist you. I work directly with dean and I can speak for the entire company when I say our number one goal is to have 100% of our customers satisfied. Please let me know the situation and what I can do to resolve the problemJames MayberryDirector of Client ServicesDean Enterprises LLCcsmanager@***.com

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Ric D Yjr
map-marker El Cajon, California

Optimum First Mortgage botched refi

Optimum First Mortgage of Fountain Valley was the first to call me after I filled out an on-line refi query. In fact, they called me within two minutes after I hit the enter key. The very first words out of the broker's (Robert) mouth were about how bad the competition (Quicken Loans) was. I should have been more concerned about how low Optimum First's level of competency was. Bad-mouthing their competition should have been a clue to me that they were not very professional. To make a very long story as short as possible, Robert either misquoted, lied, or did NOT know that a 5/1 ARM could increase by 5% after the first five years. In fact, did not know that it could increase 5% in the sixth year. I asked Robert several times the max increase per year and he repeatedly said 2% per year until it increases a max of 5% above the starting rate. I looked it up in the disclosure statement, which said it could increase 5% in the sixth year, regardless of what the Libor or rates in general do. How could he not know that? I asked him again, this time in an email; again he said 2%. This time it was in writing. They also failed to disclose, up front, several requirements of the lender (Provident--another story) they were working with. Like, oh by the way, you need to write us a letter telling us what you are going to do with the cash out. No problem. After I wrote the letter they came back and said I neet to get estimates for the upgrades/repairs I had planned to use the money for. Robert and Optimum First also mis-quoted the appraisal fee, by about 50%, low, of course. They promised to pay this back to me but I'm still waiting for the check. Another think, I paid for the appraisal out of pocket but the lender still added it to the loan costs to determine the payment. I'll have to talk to HUD about that. Seems illegal that I'm paying a higher payment because of something I paid out of pocket. Now, dontcha think that a broker who has been working with a specific lender would know the lender's requirements and pass them on to the client early in the process in order to expedite the loan? Robert and his supervisor tried to convince me to get the estimates, get the loan, and then just use the money for whatever I wanted to do with it. Talk about ethics... I decided that Robert was incompetent, Optimum First was incompetent, and cancelled the loan. It wasn't that good of a deal and they weren't lowering my payments very much anyway. Beware of Optimum First and especially incompetent loan brokers.
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11 comments
Guest

Sometimes you need to know how to complain and to who.

Plus, it should be up front who you need to talk to, sign it and get a copy.

The higher ups should make this very clear before the other paper work begins. You will need to number the pages so that the customer will see page one is missing.

Guest

Number one 4 friends have been funded by them and they were excellent...best rates and no costs really...sounds to me you didn't even know how to read your hud educate yourself on the process before bad mouthing a fine company trust and believe they are the best at what they do :)Keep rocking Optimum First

Guest

Some win; some don't.

Your "satisfaction" with Optimum First is really not worth much to anyone who was screwed by them.

They also have the ability to remove unfavorable comments from the BBB Trust Link site, therefore "covering up" their "failures."

Guest

I just completed a refi brokered by Optimum First Mortgage through Montee Skorich. Whatever its worth, I was satisfied by the service they provided in terms of timely answers to all my queries. I do trust the service rendered to me by Montee and I would be willing to recommend his company a friend.

Guest

From: "matt@***.com" I am sending an email to all my past clients to see if you would be interested in taking advantage of that free Rate Protection Guarantee you received last time we completed your refinance. Let me know if you are interested in a no cost rate roll down and I will check the rates to see if it is possible.Hope all is well.Thanks,Matthew DohmanOptimum First MortgagePhone: 877-816-**** x127Fax: 800-948-****www.optimumfirst.comThe above is the SECOND email I received from Optimum First regarding their "free" rate reduction guarantee.

However, their "follow up" is to say that I don't qualify.If I don't qualify then why do they keep sending the offer? Why don't they "honor" the rate reduction certificate they gave me when the loan closed?Optimum First has no intentions of honoring its "guarantees." It's all "hype" to get customers.Neither Robert Drenk nor Matthew Dohman have the courage to follow through on their written promises.Perhaps a lawsuit (for failing to follow through on their contract) will spark a little fire under their butts.

Guest

My last comment was ten months ago; why is Optimum First keeping this alive? Perhaps it's because of the 1400+ hits it received.

In October Optimum First's Robert Drenk refused to honor their "3 Year Rate Protection Guarantee." So much for "service."

The question is: "If they didn't plan on honoring it, why did they give it to me in the first place?"

Regarding the "newer loan officer:" He may have been "new" to Optimum First but his title included "Senior Loan Officer" and therefore he should have had a higher skill level than what he demonstrated. I questioned him several times on the 5/1 ARM and he failed to provide the right answers.

Regarding the BBB complaints: The BBB will remove complaints that their customers (i.e. Optimum First) do not think are favorable to their business.

Also: "pails" should be "pales."

Guest

If you have any questions about our company then please do not hesitate to contact me, Matthew Dohman, president. I can be reached at 714-415-**** x127 or by email at matt@***.com.

Optimum First Mortgage has over 500 positive reviews on the Better Business Bureau's Trustlink website. You can click a link to view Trustlink through our website, www.optimumfirst.com. You will find 2 or 3 complaints about us online but that pails in comparison to the hundreds of great reviews we have. We have funded several thousand loans in the last couple years just so you can get an idea of the size of our company.

Please do not let the less than 1% of unsatisfied customers deter you from doing business with us.

When comparing us to smaller companies you are not going to be able to get the price and experience we can deliver on. If you have any questions please feel free to contact me.

Guest

This is Matthew Dohman, president/broker for Optimum First Mortgage. Bottom line is one of our newer loan officers did misinform this customer of how a 5/1 ARM loan adjusted.

Upon learning of our new loan officer's mistake management called this customer and canceled the loan per the customer's request and we reimbursed this customer for the entire appraisal fee and made him whole (checks have been cashed by customer). The customer decided to continue the refinance of his rental property with us of which we completed for him at the exact interest rate and fees agreed upon prior to starting the process.We truly feel like we have done everything possible to accommodate this customer and this customer still felt it was best to report very negative and inaccurate things to several different websites in the effort to prevent customers from dealing with us. As a company we service about 2500 clients and potential customers per month and we have never had a complaint such as this. In fact we have well over 200 positive reviews from customers who have completed the refinance process with us.

We do everything possible to make sure each and every customer is completely satisfied.If you have any questions or concerns please feel free to contact me, Matthew Dohman, at 714-415-**** x127 or mdohman@***.com.Customer service and satisfaction is very important to myself and my company. We pride ourselves on always trying to do the right thing and what is best for our customers.

Ric D Yjr

It's too bad Richard Noon had to resort to childish name-calling instead of simply sticking to the facts. Childish name-calling undermines any valid points he may have.

I've contacted PissedConsumer and asked them to remove the "names" in my previous comment, or remove the entire comment.

Guest

Actually I had two loan applications; one for my primary residence (which I cancelled for their incompetence) and another for a rental propery (which they totally mishandled).

Say what you will about rats; they are heads and shoulders above you.

You were probably paid by Robert Drenk of Optimum First to respond to my comments. It was Drenk who threatened me with a huge penalty if I cancelled BOTH loans; he was so desparate to save FACE with the lender )Provident).

And it was Drenk who got TrustLink to remove my "not-too-favorable" comments. It's a sad day in a democracy when a customer can't complain about really BAD service.

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