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Snapfish - Tired of speaking to customer service in a foreign country, can not talk to any managers

Accidentally typed in a wrong letter when creating my user id (email). They could not reset the user id (email) and I had everything else, the order id, shipping address etc...I have pictures uploaded to an incorrect account id that I can not figure out what it is and they can not reset the account or change the user id even though I have all the other information. What a waste of hours... I

User's recommendation: Use a different photo company that is US based all around.

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#2533127 Review #2533127 is a subjective opinion of poster.
Snapfish Website
  • Picture book came out nice
  • Poor customer service
  • Foreign customer service base very frustating
  • Can not locate a user id by shipping address
Preferred solution
Let the company propose a solution